Privacy Policy

Last updated: April 9, 2026

Winning Window Cleaning ("we", "us", or "our") operates this website to provide information about our window cleaning services in Victoria and surrounding municipalities. We respect your privacy and are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy legislation.

1. Information We Collect

1.1 Information You Provide

Name, email address, phone number, address or municipality (for service quotes), communication preferences, and any other information you include in your message.

1.2 Automatically Collected Information

IP address, browser type and version, device information, pages viewed and time spent, referring website, cookies and tracking data.

2. How We Use Your Information

We use your information to: respond to inquiries, provide quotes and schedule services, communicate via your preferred method (text, call, or email), improve our website, and analyze traffic patterns. We do not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We may share with: service providers who help operate our website, Google services (Analytics, Ads, Maps), and law enforcement if required by law. We do not share for third-party marketing.

4. Cookies and Tracking Technologies

Our website may use cookies for: website functionality, Google Analytics, and Google Ads remarketing. You can disable cookies in your browser settings.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.

6. Data Security

We take reasonable steps to protect your information, including SSL encryption and secure hosting. No method of electronic transmission or storage is 100% secure.

7. Your Rights

Under Canadian privacy law, you have the right to: access your personal information, request corrections, request deletion, withdraw consent, and opt out of marketing. Contact us to exercise these rights.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

We do not knowingly collect personal information from individuals under 13.

10. Changes to This Policy

We may update this policy. The "Last updated" date at the top will reflect changes.